Submit your details in the form provided below to enable us to start your claim.
Our partners will assess your form to determine whether you are entitled to a claim and if you are, they will take care of the rest for you.
If successful, our partners will keep 35% of your compensation and send the rest to you as quickly as possible.
You do not have to pay any upfront fees to use our services. Submitting a claim is absolutely free.
We only get paid if you get paid: if we manage to secure your compensation from the airline, we receive a commission equivalent to 35% of the compensation amount.
A booking reference is a 6-digit alphanumeric code that can be found on your booking confirmation and any emails you received from the airline or travel agency regarding your trip. All airlines require this code prior to accepting a claim for compensation.
PiggyTravel helps you get compensated when the airline screws up your flight. This includes flight disruptions such as long delays, cancellations or overbooking.
All you need to do is file a claim via our website and we’ll take care of the rest. The best part is that there no upfront costs to use our platform, as we only get paid, if you get paid.
The process of obtaining a resolution on a claim depends on several factors, such as the circumstances, which led to the disruption, the available documentation, the different parties involved, as well as the overall cooperation of the carrier. That said, it is difficult for us to give an exact estimate of the time, which this may take. In our experience, the majority of our claims are closed within 16 weeks.
The EU law concerning air passenger rights is officially known as Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004, also known as EC 261. It’s a European law that requires airlines to compensate passengers for lengthy flight delays, cancellations, and in situations where they are denied boarding. Passengers on EU flights that are eligible under EC 261 must be paid up to €600 in compensation for flight delays of more than three hours.
In the EU you’re legally entitled to financial compensation when your flight is unexpectedly canceled. If the airline didn’t give you at least 14 days’ notice, it’s likely that you could receive as much as €600 for your inconvenience.
Your rights when you’ve missed a connection depend a lot on the airline carrier, which country or region the airline is flying from and in which country the airline is based. To make this even more complex, some EU courts interpret the regulation differently and might not include prior connecting flights in the eligible distance. But as long as all flights are under the same booking, and you are eligible under EC 261 with a delay longer than three hours, the airline operating the flight is responsible for compensating you.